Frequently asked questions can be found here.
Cheap Tickets Direct is the self-service, discount division of GlobalNet Travel (a full-service travel agency). Although you can call an agent directly to make a reservation instead of doing it yourself online, there will be an additional fee.
Once a reservation is done online, you will receive all the contact details (telephone, email, etc.) of the agent who will be handling your file. At that point any additional travel services or insurance you may require will be provided by the travel agent who is handling your file.
CheapTicketsDirect.ca offers everyday low-priced cheap air fares in Canadian dollars on international flights, domestic airline tickets, discount seat sales and cheap airline tickets for departure from every major city in Canada with over 400 airlines.